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'The Buzz: 50 Little Things That Make a Big Difference to Serve Your Customers' by David Freemantle. |
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| Description | Customers are key to your success. Make a big difference to them by taking care of the little things that matter - this book contains 50 tips and techniques to create a Buzz that delivers world-class customer service. In his punchy, accessible guide, well-known author David Freemantle offers simple, helpful advice on forming strong bonds with your clients. Create a Buzz for customer care throughout your company and inspire everyone to Make A Difference (perhaps even form a M.A.D. group!). Inject energy, vitality and warmth into your customer relations; create a Buzz and reap the rewards. | | Release Date | 2004-09-23 | | Author | David Freemantle | | Format | Dimensions 13.9x22.0x1.0 cm
228 pages
book | | Publisher | Quercus | | Subject(s) | Business & Economics / Customer Relations |
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Last Updated
28/04/2024 at 04:00. |
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