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Compare Book Prices and get the Cheapest UK Price for
'Difficult Conversations: How to Discuss What Matters Most' by Douglas Stone. |
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| Description | "Whether we're dealing with an underperforming employee, disagreeing with our spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult conversations every day. No matter how competent we are, we all have conversations that cause anxiety and frustration." "Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a proven step-by-step approach for how to have your toughest conversations with less stress and more success. It shows you how to prepare yourself; how to start the conversation without defensiveness; and how to keep it constructive and focused regardless of how the other person responds. Book jacket."--Jacket. | | Release Date | 2000 | | Author | Douglas Stone
Bruce Patton
Sheila Heen | | Format | Dimensions 12.9x20.0x1.7 cm
250 pages
book | | Publisher | Penguin | | Subject(s) | Psychology / Social Psychology |
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Last Updated
15/05/2024 at 04:00. |
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