Raving Fans: Revolutionary Approach to Customer Service (One Minute Manager S.): Compare Cheapest Prices UK

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    Title

    Raving Fans: Revolutionary Approach to Customer Service (One Minute Manager S.)
    Author

    Ken Blanchard
    Product

    Paperback
    List Price £699.00
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    'Raving Fans: Revolutionary Approach to Customer Service (One Minute Manager S.)' by Ken Blanchard.





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    Google Book Details:

    DescriptionA straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans.
    Release Date1998
    AuthorKenneth H. Blanchard
    Sheldon Bowles
    FormatDimensions 12.9x20.0x1.0 cm
    137 pages
    book
    PublisherHarperCollins
    Subject(s)Business & Economics / Business Communication / General
    Business & Economics / Customer Relations
    Business & Economics / Management
    Business & Economics / Economics / Comparative
    Business & Economics / Leadership


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    Last Updated
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